Fair Go Casino Login - Sign In to Your Account
Welcome back to Fair Go Casino. Whether you're picking up where you left off on the pokies or checking your balance before a cuppa, this page walks you through signing in, recovering a forgotten password and keeping your account secure. The login form itself sits on our secure platform, and the buttons on this page take you straight there.
How to log in to your account
Signing in takes under a minute. Press the Sign In button on this page and our secure platform opens in your browser. Type in the email address or username you registered with, then your password, and confirm. Once you're through, you land in your account with the game lobby, cashier and bonus section within reach. Take care with capital letters, because passwords are case-sensitive. If you're on your own device, tick the option to stay signed in for convenience, but skip it on shared or public computers. Having trouble on your first try? Slow down, check the details character by character, and read the fixes further down this page before attempting again.
Forgot your password?
It happens to everyone, and we've made recovery painless. On the sign-in screen, choose the forgotten password link and enter the email address tied to your account. We'll send a reset message to that inbox, so look in your spam or promotions folder if nothing appears within a few minutes. Follow the instructions in the message to choose a fresh password, then return and sign in with it. Pick something long and unique that you don't use anywhere else. If the reset message never arrives or you no longer have access to that email, contact our 24/7 live chat team and we'll help you confirm who you are and sort it out.
Two-factor authentication
An extra layer of protection is worth having, particularly once real money is in your account. Where two-factor authentication is available, you'll be asked for a one-time code in addition to your password each time you sign in from a new device. That means a stranger who somehow learns your password still can't get in. Keep your phone secure, don't share codes with anyone, and remember that our team will never ask you for one. If you lose access to the device that generates your codes, reach out through live chat as soon as possible so we can guide you through regaining entry safely.
Logging in on mobile
We don't offer a native iOS or Android app, and you don't need one. Our site is fully browser-based, so you sign in on your phone or tablet exactly as you would on a computer. Open your browser, head to our site and tap Sign In. Google Chrome is the browser we recommend for the smoothest experience. Once you're in, the full lobby, banking, promotions and support are available on the small screen, and there's a handy one-tap deposit button on the mobile homepage. Save our site to your home screen for quick access next time, and make sure your browser is up to date.
Common login problems and fixes
Most sign-in hiccups are simple. If your details are rejected, recheck for typos, caps lock and autofill errors, then try the password reset. An account that's locked after repeated failed attempts usually needs a short wait or a quick chat with our support team. Using a VPN can trigger security checks, so switch it off before signing in. If pages load oddly, clear your browser cache and cookies, update your browser or try a different one. Still stuck? Our live chat is open around the clock, and the team can look into your account directly. Having your registered email handy makes things quicker.
Keeping your account safe
Your security matters as much to us as it does to you. Our platform uses 128-bit SSL encryption, identity checks and independently audited random number generation to protect play. You can help by choosing a strong, unique password, enabling two-factor authentication where offered, and signing out after each session on shared devices. Never share your login details, and be wary of emails or messages asking for them. Play should always stay enjoyable and within your means. Our responsible gambling tools, including deposit limits, cooling-off periods and self-exclusion, are there whenever you want them. If gambling stops feeling like fun, please seek support. Players must be 18 or over.
Not registered yet?
Joining us is quick. Hit Sign Up in the top-right corner of the homepage, complete your personal and account details, then sign in. To keep withdrawals running smoothly later, verify your identity by uploading a photo ID and a recent utility bill. When you're ready to play, add at least AU$20 to your account and enter code WELCOME in the bonus section to claim our welcome offer: a 100% match up to AU$200 across five deposits, AU$1,000 in total. A 30x wagering requirement applies to deposit plus bonus, and pokies only count towards it. Please read the full terms and play responsibly.
fair-go FAQ
01I can't remember my password. How do I get back in?
No worries. Choose the forgotten password link on the sign-in screen, enter your registered email and we'll send a reset message. Check your spam folder if it doesn't show up quickly. Follow the steps to set a new password, then sign in. If the email never arrives, our 24/7 live chat team can help.
02Can I sign in on my phone without downloading an app?
Yes. We don't have a native app, and you don't need one. Our site runs entirely in your mobile browser on iOS and Android, with the full lobby, cashier, promotions and support available. We recommend Google Chrome, and you can add us to your home screen for faster access.
03Do I need two-factor authentication to log in?
It's an optional extra layer that we encourage. When enabled, you enter a one-time code alongside your password, so a stolen password alone won't open your account. Keep your codes private, and if you lose the device that produces them, contact our live chat team promptly for help.
04Why is my account locked after a few wrong attempts?
Repeated failed sign-ins can temporarily lock an account to protect it from unauthorised access. Wait a short while and try again with the correct details, or use the password reset. If it stays locked, message our support team on live chat and we'll look into it with you.
05Why won't the login page work while I'm using a VPN?
A VPN can trip our security checks because it hides your real location. Switch it off, refresh the page and try signing in again. Clearing your browser cache or trying another browser can also help. If problems continue, our team is on live chat around the clock.