Fair Go Casino Privacy Policy 2026

When you register, we ask for the personal and account details needed to set you up, such as your name, date of birth, address, contact details and login credentials. To verify your identity we also collect a colour photo ID, for example a driver's licence or passport, and a utility bill dated within the last two months. If you pay by card, we may ask for clear colour copies of the card (front and back). We also record technical data like your device type, browser, IP address, and your play, deposit and withdrawal history.

We use your details to create and run your account, process deposits and withdrawals, and confirm that you are an adult who is allowed to play. We also use them to meet anti-money-laundering obligations, to prevent fraud and duplicate accounts, to answer questions through our 24/7 live chat and email support, and to keep our service secure. If you opt in, we may send you offers and updates by email. You can switch those messages off whenever you like, without affecting your account.

We handle your data only where we have a proper reason to. In most cases that is to perform our agreement with you, such as running your account and paying out your winnings. We also process data to comply with legal duties, including identity checks and record keeping, and where we have a legitimate interest, such as detecting bonus abuse, protecting our systems and improving the site. Where none of those applies, for example with marketing messages, we rely on your consent, which you can withdraw at any time.

We never sell your personal information. We share it only where needed to run the service: with payment providers and banks to handle your transactions, with verification and fraud-prevention partners, with our game studio Spin Logic where technically required, and with technology suppliers who host or support our platform under strict confidentiality terms. We may also disclose information to regulators, law enforcement or other authorities when the law requires it, or to protect our rights where abuse or chargeback fraud is involved.

We keep your data for as long as your account is open and for as long afterwards as the law or our legitimate business needs require. Identity and transaction records are retained to satisfy anti-money-laundering and tax-related obligations. Accounts that stay inactive for twelve months may be treated as dormant under our terms. Once we no longer have a reason to hold information, we delete it or anonymise it so that it can no longer be linked to you.

You can ask us what personal information we hold about you, request corrections if something is wrong, and ask us to delete data we no longer need to keep. You may also object to certain uses, ask us to limit how we process your details, and withdraw consent to marketing at any point. Some requests may be limited where we are legally required to retain records, such as identity checks and payment history. We will always explain our reasoning if we cannot fully act on a request.

We protect your information with 128-bit SSL encryption on data in transit, and we restrict internal access to the people who genuinely need it. Our KYC process helps keep accounts in the right hands, and our game results are subject to independent RNG auditing. No online service can promise perfect security, so we also encourage you to choose a strong, unique password, keep your login private and tell us straight away if you suspect anyone else has used your account.

Our site uses cookies and similar technologies to keep you logged in, remember your preferences, understand how the site is used and keep it secure. You can control cookies through your browser settings, although blocking some of them may affect how parts of the site work. For a full breakdown of the cookies we use and how to manage your choices, please see our separate cookie policy.

If you want to exercise your rights or have a question about how we handle your data, contact our data protection team through your account's live chat or by email support, and mark your message as a privacy request. We may need to confirm your identity before sharing or changing information, to make sure it stays safe. We aim to respond promptly and will keep you updated if a request takes longer than expected.

We may update this policy from time to time, for example when our services, suppliers or legal obligations change. The latest version will always be available on the site, and we will point out any significant changes. By continuing to use your account after an update, you accept the revised policy. Gambling should stay fun, so please play responsibly: set deposit limits, take a cooling-off break or self-exclude through our tools if you ever need to. This site is for adults aged 18 and over only.