Fair Go Casino Terms & Conditions 2026

You must be at least 18 years old, and also of legal gambling age where you live, to open an account or play at our casino. Our service is available only where taking part is lawful, and it is your responsibility to check the rules that apply to you. Where online gambling is prohibited, these services are void. Employees, licensees, distributors, affiliates, agencies and media partners of the casino, together with their immediate family members, cannot hold an account. We may ask for proof of age at any time and may suspend play until we receive it. If we find that an account belongs to a person under 18, we will close it and may void any winnings.

Each player may hold one real-money account only. If we discover additional accounts, including ones opened with differing personal details, we will close them, void any winnings connected to them and cancel related withdrawals. You must give accurate and complete information when you sign up and keep it up to date. You are responsible for keeping your login details private and for everything that happens under your account. Your account is for your personal use: you may not let anyone else play on it or play on behalf of another person. If you suspect unauthorised access, contact our 24/7 live chat team straight away.

We verify every player's identity, and checks may continue throughout the life of your account. You will normally need to supply a colour photo ID, such as a driver's licence or passport, plus a utility bill dated within the last two months. Expired ID must be replaced. If you deposit by card, we may ask for clear colour copies of the front and back of the card along with ID proving ownership. We may also request details on your source of funds or wealth, and proof of how any e-wallet is funded. Further documents can be requested at any time. If we cannot confirm that your account is unique, we will close it. Verifying early helps avoid payout delays.

Deposits must come from payment methods in your own name; third-party cards are not permitted. As an anti-money-laundering measure, you must wager your deposit at least once before requesting a withdrawal. Withdrawals are generally returned to the method you deposited with where possible, and we decide which method is used. Payouts are made only to accounts you own and control. The minimum withdrawal is AU$100, with up to AU$2,500 per transfer, AU$7,500 per week and AU$30,000 per month. Larger wins may be paid in instalments over several weeks. Requests are usually processed within up to 2 business days, and verified accounts are paid faster. Fees and exact timings can vary by method.

Our welcome offer is a 100% match up to AU$200 on each of your first five deposits (AU$1,000 in total). Enter code WELCOME in the bonus section when depositing; the minimum qualifying deposit is AU$20. Deposit bonuses carry a 30x wagering requirement on deposit plus bonus, and only pokies count towards it. The offer can be redeemed five times and has no maximum cash-out limit on deposit bonuses. While a bonus is active, your maximum bet is AU$10; exceeding it voids promotion winnings. You must claim a bonus before playing your deposit, and promotions cannot be combined on top of an existing balance. A promotion ends when wagering is complete or your balance falls below AU$0.50.

Free bonuses carry a 60x wagering requirement, and table games, blackjack, video poker, craps, American roulette, baccarat and other non-pokies do not count towards it. No-deposit bonuses are capped at a cash-out of 5x the bonus amount, and free-money promotions are capped at AU$180 unless stated otherwise. Instant Cashback returns 25% (40% for VIPs) on busted deposits of at least AU$10 made without a deposit bonus, with 20x wagering and a balance under AU$1. You must start a withdrawal within 150 days of redeeming a coupon or related winnings are forfeited. Using two or more free bonuses in a row without a real deposit in between may void bonuses and winnings. Comp points convert at 100 points to AU$1, with a minimum exchange of 100 points.

Our casino is open only where participation is legal, and you must not play if online gambling is prohibited where you live. Separately, our welcome and other bonuses are not available to residents of the following countries: Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, Colombia, Czechia, Germany, Hungary, Indonesia, Ireland, Italy, Kazakhstan, Kyrgyzstan, Lithuania, Malaysia, Mauritius, Moldova, Montenegro, Netherlands, North Macedonia, Norway, Philippines, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Sweden, Tajikistan, Thailand, Turkmenistan, Ukraine, United Kingdom and Uzbekistan. If you claim a bonus from an ineligible country, we may void it and any related winnings.

All games run on random number generator technology, and we work with independent auditing to support fair outcomes. If the result shown in your game software ever differs from the result on our server, the server result is the official one. Some games carry specific bonus restrictions: bets on red or black in roulette are not allowed while a bonus is active, and European roulette bets are not permitted with an active bonus. Players enrolled in the lobby jackpot opt in and pay a compulsory 0.01¢ per spin. In slot tournaments, buy-ins come from your real balance only, and cancelled tournaments are refunded. We are not liable for game interruptions caused by technical faults, and affected bets or winnings may be voided.

If your account has no activity for 12 months, we will treat it as inactive, and any remaining balance will be void. We encourage you to log in and play, or withdraw your funds, before this happens. If you want to leave funds in your account for a longer period, contact our support team in good time. We are not obliged to send reminders before an account becomes dormant. Players who have made no deposit, or whose last deposit was more than three months ago, are not entitled to withdraw winnings from a free bonus. Keeping your contact details current helps us reach you about your account.

We may close or suspend any account at any time, for any reason, without notice. Where you have breached these terms, including the conduct rules in clauses 9.1 to 9.11 of our full agreement, we may confiscate the balance. You may close your account whenever you wish by contacting support. We also provide responsible gambling tools, including deposit limits, cooling-off periods and self-exclusion, which you can request through our team. Daily or monthly deposit limits can be set via support. If gambling is causing you or someone close to you difficulty, please stop and seek help from a free, confidential support service in your area. Play is for adults only, and never with money you cannot afford to lose.

You must not: hold multiple accounts; use a card in a name that does not match your account; let others play on your account; or play on someone else's behalf. Professional or group play, cheating, systems or software designed to beat the casino, bots, automated play and wagering outside our interface are all forbidden. So is bonus abuse, including no-risk or low-risk strategies. Chargebacks and deposit reversals are prohibited; if you make one, your winnings are void and you must refund the deposits and our collection costs. You must not give false or misleading registration details, use abusive language or choose an offensive username. Where someone makes untrue or malicious public statements about us, we may share their identity with other casinos, payment providers and relevant agencies.

You are responsible for all activity on your account and for any taxes that apply to your winnings. We are not liable for computer, device or internet malfunctions, and bets and winnings may be voided after technical errors. You agree to indemnify the casino and its related parties against claims arising from your breach of these terms. If you have a complaint, you must submit it in writing within 14 days of the event. Our support team will review it fairly and respond as soon as we can. These terms are governed by the laws that apply to our operating arrangements, and any dispute will be handled in line with them.

We may amend these terms at any time, and changes take effect immediately once published. We recommend checking this page regularly, particularly before you claim a bonus or make a deposit. By continuing to use your account after an update, you accept the revised terms. If you disagree with a change, you should stop playing and contact our team to close your account. Promotions may also carry their own specific conditions, which apply alongside these terms and, where they conflict, take precedence for that offer. If any clause is found to be unenforceable, the remaining clauses stay in force. Questions about these terms can be sent to our team by live chat or email, 24/7.